| Get Satisfaction Makes Customer Support Less Robotic-And More Strategic | Wade Roush | 11/29/11 | San Francisco |
| Lithium Helps Companies Rev Up Customer Support by Deputizing ‘Superfans’ | Wade Roush | 09/29/11 | San Francisco |
| Salesforce Acquires Assistly for $50,000,000 | VentureDeal | 09/22/11 | San Francisco |
| Salesforce.com Snaps Up Assistly in Race to Dominate Customer Service Technology | Wade Roush | 09/21/11 | San Francisco |
| Instructables, Assistly, Airbnb: The 1-Minute Version of Last Week’s Bay Area BizTech News | Wade Roush | 08/02/11 | San Francisco |
| Assistly’s Pricing Gamble: A Case Study in Freemium | Wade Roush | 07/26/11 | San Francisco |
| When Complaining Customers Hit Twitter and Facebook, Assistly is There | Wade Roush | 07/12/11 | San Francisco |
| True Ventures Looks for Magic in the Crowd of Portfolio CEOs, Not Its Partners’ Brains | Wade Roush | 06/30/11 | San Francisco |
| Google Makes Smartphones Smarter, Salesforce.com Continues Acquisition Binge, & More Bay Area BizTech News | Wade Roush | 01/10/11 | San Francisco |
| $3M Assist for Assistly | Wade Roush | 01/04/11 | San Francisco |
| Assistly Receives $2,200,000 Series A Funding | VentureDeal | 04/14/10 | San Francisco |
