UserTesting Adds New Software After $45.5M Investment

UserTesting has $45.5 million more to work with after a Series C investment led by Accel Partners, as the startup adds more mobility to its website and app-testing service.

The company, which has customers ranging from Google to The Home Depot, is launching new software that will let people who test and review its clients’ websites do so more easily. UserTesting pays people $10 for testing a website and $15 for a mobile test, and then provides its clients audio, video, or written feedback about what features of the website tripped the user up.

While the company’s testing videos have typically been recorded with a webcam, UserTesting launched a beta version of new software Tuesday along with the venture capital announcement. That software records the screen and audio from the paid user’s device, according to Michael Mace, vice president of mobile.

The Mountain View, CA, company is also improving multi-device research for companies that have run a website or app on computers, smartphones, and tablets, and is generally making testing turnaround times faster, Mace wrote in a blog post.

OpenView Venture Partners invested alongside Accel Partners, which is known for its early investment in Facebook.

UserTesting has doubled its revenue year-over-year for the last four years, it said in a statement. It has more than 30,000 customers and has vetted 1 million potential users, who are also rated by clients after they give reviews, UserTesting said.

The company charges $49 per video for its basic service, $225 per month for small businesses, and $1,250 per month for enterprise businesses, according to its website.

David Holley is Xconomy's national correspondent based in Austin, TX. You can reach him at Follow @xconholley

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