Certain interpersonal dynamics frequently present themselves in high-stress situations, including business deals, and they often interfere with or impede quality outcomes. More often than not, parties participating in transactions don’t understand and account for these factors when performing their work—they should. Proper facilitation can create alignment on both the buy and sell side of business transactions. Michel Zelnick of the Zelnick Group will discuss aspects of his firm’s “Four-Element” approach to constructive engagement. The firm uses this approach to assess potential interpersonal problem areas in deals and how one might address them. Online registration is here.