Company Name Thinking Phone
Mailing Address 54 Washburn Ave Cambridge, MA 02140
Company Description As customer communications have expanded from primarily voice to include email, web, and IM, businesses have been forced to manage multiple independent systems to remain competitive and responsive to their customers. Along with the proliferation of communications, customer management applications have grown from standalone contact management to centralized CRM, Support, and Content eco-systems. However, these management systems are rarely integrated with the underlying communications technologies.