ATG Acquires InstantService

Art Technology Group (NASDAQ: ARTG), the Cambridge, MA-based provider of e-commerce software and services, announced today that it has acquired Seattle-based InstantService, which offers SaaS-based live chat services, for $17 million in cash. ATG said the acquisition will make it easier for its clients to offer live text-based chat with customer service agents as an option for e-commerce site visitors.

Wade Roush is a freelance science and technology journalist and the producer and host of the podcast Soonish. Follow @soonishpodcast

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