Aspect Acquires BlueNote Networks

Chelmsford, MA-based Aspect Software, which makes call center equipment and software, said yesterday that it has bought most of the assets of BlueNote Networks, a Tewksbury, MA, company with technology that helps companies integrate Internet-based communications into their existing business software. Aspect CEO Jim Foy said the acquisition would help Aspect’s customers treat their call centers as part of an overall “unified communications” strategy—industry slang for the new generation of Internet-based communications techniques such as Voice over IP and instant messaging. Aspect didn’t disclose the terms of the deal.

Wade Roush is a freelance science and technology journalist and the producer and host of the podcast Soonish. Follow @soonishpodcast

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